Privacy Policy
Simple Pips is committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our website and services.
Data Controller
For the purpose of data protection laws, Simple Pips is the data controller responsible for your personal data.
If you have any questions regarding this policy or your data, you can contact:
Information We Collect
We may collect and process the following information when you interact with our website or services:
• Name
• Email address
• TradingView username
• Discord username
• Information submitted through website forms
• Payment information processed through Stripe
Payment details are handled securely by Stripe. Simple Pips does not store full payment card information.
How We Use Your Information
Your information is used to:
• Provide access to Simple Pips membership services
• Grant access to TradingView indicators
• Add you to the private Discord community
• Provide onboarding and customer support
• Communicate service updates or important information
• Improve our website and services
Legal Basis for Processing
We process your personal data under the following legal bases:
• Contract — to provide the membership services you purchase
• Legitimate interests — to manage our community and improve our services
• Consent — when you voluntarily submit information through forms or sign up for updates
Third-Party Services
We use trusted third-party providers to operate our services. These providers may process your information as part of delivering their services.
These include:
• Stripe (payment processing)
• Squarespace (website hosting and forms)
• Discord (community platform)
• TradingView (indicator access)
• Google services (data storage and administration)
Each provider operates under its own privacy policy.
Data Retention
We retain personal data only for as long as necessary to provide services and fulfil legal or administrative obligations.
Membership information may be retained for record-keeping and support purposes after a subscription ends.
Cookies
Our website may use cookies and similar technologies to improve your browsing experience, analyse website traffic, and ensure the website functions correctly.
You may manage cookie preferences through your browser settings.
Your Rights
Under UK data protection law, you have the right to:
• Request access to the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data where applicable
• Object to certain types of data processing
If you wish to exercise any of these rights, please contact us at hello@simplepips.co.uk.
Complaints
If you believe your data has been handled improperly, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).
Website: https://ico.org.uk
Changes to This Policy
This privacy policy may be updated periodically to reflect changes to our services or legal requirements. The latest version will always be available on this page.
Contact
For any questions regarding this policy or your personal data, please contact: